id	summary	reporter	owner	description	type	status	priority	milestone	component	version	severity	resolution	keywords	cc
1262	"Please set default ""Severity"" and ""Priority"" settings to normal/normal on default page for new Tickets"	Michael Wood-Vasey	jhoblitt	"The default settings for ""Severity"" and ""Priority"" in the ticket system are ""blocker"" and ""highest"" respectively.  This has led me to accidentally submit a number of requests as blocker/highest when I really meant normal/low or something similar.  I am trying to get better, but I suggest that changing the default to be ""normal/normal"" will help the IPP team received a better and more useful list of the priority and severity of tickets.  This could potentially be a key aide in controlling the work flow now and certainly in the coming flood of bug reports when data start flowing."	defect	closed	normal		misc		normal	fixed